Privacy Policy

Last Updated: June 8, 2026

Needoh ("we," "us," "our," or the "Store") operates this website and provides products and services through our online store. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or otherwise interact with our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Account login details
  • Customer service communications
  • Product reviews and feedback

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on pages
  • Purchase history
  • Shopping cart activity

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Personalize your shopping experience
  • Deliver relevant advertising

You can control cookies through your browser settings.

2. How We Use Your Information

We use your personal information to:

Fulfill Orders

  • Process payments
  • Ship products
  • Provide order updates
  • Manage returns and refunds

Manage Your Account

  • Create and maintain customer accounts
  • Authenticate users
  • Save preferences and purchase history

Customer Support

  • Respond to inquiries
  • Resolve issues
  • Provide assistance regarding products and orders

Marketing and Advertising

With your consent where required, we may:

  • Send promotional emails
  • Notify you of sales and special offers
  • Recommend products based on browsing and purchase history
  • Display personalized advertisements

You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

We use information to:

  • Detect fraudulent transactions
  • Protect customer accounts
  • Secure our website and services
  • Prevent unauthorized access

Legal Compliance

We may use information to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Enforce our terms and policies
  • Protect our rights and customers

3. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties including:

Service Providers

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Customer support platforms
  • Analytics providers

Advertising and Marketing Partners

We may share limited information with advertising partners to provide relevant advertisements and measure campaign effectiveness.

Legal Requirements

We may disclose information when required by law or when necessary to:

  • Comply with legal obligations
  • Respond to government requests
  • Protect our rights
  • Prevent fraud or illegal activity

Business Transfers

If Needoh is involved in a merger, acquisition, sale, or restructuring, your information may be transferred as part of that transaction.

4. Shopify Services

Our store is hosted by Shopify.

Shopify provides the e-commerce platform that enables us to sell our products and services to you. Your information may be stored through Shopify's data storage, databases, and general Shopify applications.

For more information, please review Shopify's privacy practices at:

https://www.shopify.com/legal/privacy

5. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Complete transactions
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods vary depending on the nature of the information and applicable legal requirements.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Right to Access

Request a copy of the personal information we hold about you.

Right to Correction

Request correction of inaccurate or incomplete information.

Right to Deletion

Request deletion of your personal information, subject to legal obligations.

Right to Data Portability

Request a copy of your personal information in a portable format.

Right to Withdraw Consent

Withdraw consent for marketing communications at any time.

Right to Object

Object to certain processing activities where permitted by law.

To exercise your rights, contact us using the information below.

7. International Data Transfers

Your information may be processed and stored in countries outside your country of residence.

Where required, we implement appropriate safeguards to protect personal information transferred internationally.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed toward children under the age of 13 (or the applicable age in your jurisdiction).

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page along with an updated "Last Updated" date. Continued use of our website after changes become effective constitutes acceptance of the revised policy.